Welcome to ALATERRE HOME FURNITURE. These Terms & Conditions govern your access to and use of our website, products, and services. By accessing, browsing, or placing an order through our website, you agree to comply with and be bound by these Terms & Conditions. If you do not agree with any part of these Terms, please discontinue use of our website and services immediately.

1. Acceptance of Terms

By accessing or using the ALATERRE HOME FURNITURE website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions, along with our Privacy Policy, Cancellation & Refund Policy, Warranty Policy, and any other policies published on the website.

2. Eligibility

To place an order through our website, you must:

  • Be at least 18 years of age.

  • Be legally capable of entering into a binding contract under applicable laws.

  • Provide accurate and complete information during the ordering process.

If you are under 18 years of age, purchases must be made under the supervision of a parent or legal guardian.

3. Account Registration & Responsibility

You may choose to create an account on our website to access certain features and services.

By creating an account, you agree that:

  • All information provided is accurate, complete, and up to date.

  • You are responsible for maintaining the confidentiality of your login credentials.

  • You are responsible for all activities conducted under your account.

  • You will immediately notify us of any unauthorized use of your account.

ALATERRE HOME FURNITURE reserves the right to suspend, restrict, or terminate any account that violates these Terms & Conditions.

4. Website Usage

Permitted Use

You may use our website solely for lawful and personal purposes, including:

  • Browsing products and collections.

  • Placing orders.

  • Accessing customer support.

  • Viewing product information and content.

Prohibited Activities

You agree not to:

  • Interfere with the operation, functionality, or security of the website.

  • Use bots, scrapers, spiders, or automated technologies to access website content.

  • Upload viruses, malware, or malicious code.

  • Attempt unauthorized access to any part of the website or servers.

  • Use the website for fraudulent or unlawful purposes.

  • Misrepresent your identity or submit false information.

Any violation may result in immediate suspension of access and legal action where applicable.

5. Orders & Order Acceptance

All orders placed through our website are subject to acceptance and availability.

An order shall be deemed accepted only when:

  • Payment has been successfully received.

  • Order confirmation has been issued by ALATERRE HOME FURNITURE.

We reserve the right to cancel, refuse, or limit any order for reasons including but not limited to:

  • Product unavailability.

  • Pricing inaccuracies.

  • Technical errors.

  • Suspected fraudulent activity.

  • Violation of these Terms & Conditions.

6. Pricing & Payments

  • All prices displayed on the website are in Indian Rupees (INR) unless otherwise specified.

  • Prices, offers, discounts, and promotions may change without prior notice.

  • Applicable taxes, shipping charges, and installation fees may be charged separately where applicable.

  • Payments must be completed through approved payment methods available on the website.

ALATERRE HOME FURNITURE shall not be responsible for payment failures, delays, or errors caused by third-party payment gateways, banking institutions, or payment processors.

7. Product Information & Representation

We strive to ensure that product descriptions, images, specifications, and dimensions are accurate.

However:

  • Product images are for illustrative purposes only.

  • Natural materials such as solid wood, cane, rattan, fabric, marble, and stone may exhibit variations in grain, texture, color, and finish.

  • Handcrafted furniture may contain minor variations in dimensions or appearance.

  • Display settings on electronic devices may affect color representation.

Such variations are considered natural characteristics and shall not be treated as defects.

8. Intellectual Property Rights

All content available on this website, including but not limited to:

  • Logos

  • Product designs

  • Images

  • Graphics

  • Text

  • Videos

  • Website design

  • Trademarks

is the exclusive property of ALATERRE HOME FURNITURE or its licensors and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or commercially exploited without prior written permission.

9. User Reviews & Submitted Content

Customers may submit reviews, comments, feedback, photographs, or other content.

By submitting content, you represent that:

  • The content is accurate and lawful.

  • You own or have the necessary rights to share the content.

  • The content does not infringe upon any third-party rights.

You grant ALATERRE HOME FURNITURE a perpetual, royalty-free, worldwide, non-exclusive license to use, reproduce, modify, publish, and display such content for marketing, promotional, and business purposes.

We reserve the right to remove or refuse any content at our discretion.

10. Limitation of Liability

To the maximum extent permitted by law:

ALATERRE HOME FURNITURE shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

  • Website usage.

  • Product usage.

  • Delivery delays.

  • Service interruptions.

  • Third-party actions.

Our maximum liability, if any, shall be limited to the amount paid by the customer for the specific product giving rise to the claim.

11. Indemnification

You agree to indemnify, defend, and hold harmless ALATERRE HOME FURNITURE, its directors, employees, affiliates, partners, and service providers from any claims, damages, liabilities, losses, costs, or expenses arising from:

  • Violation of these Terms & Conditions.

  • Misuse of the website.

  • Infringement of intellectual property rights.

  • Violation of applicable laws or regulations.

12. Privacy & Data Protection

Your personal information is collected, processed, and protected in accordance with our Privacy Policy.

By using our website, you consent to the collection and use of information as described in our Privacy Policy.

13. Third-Party Services & Links

Our website may contain links to third-party websites, payment gateways, social media platforms, or service providers.

ALATERRE HOME FURNITURE is not responsible for:

  • Third-party content.

  • Privacy practices.

  • Service availability.

  • Transactions conducted outside our platform.

Users access third-party websites at their own risk.

14. Force Majeure

ALATERRE HOME FURNITURE shall not be held liable for delays, interruptions, or failures in performance resulting from circumstances beyond our reasonable control, including:

  • Natural disasters.

  • Floods.

  • Fires.

  • Strikes.

  • Government actions.

  • Transportation disruptions.

  • Pandemic-related restrictions.

  • Supply chain interruptions.

15. Modifications to Terms

We reserve the right to update, amend, or modify these Terms & Conditions at any time without prior notice.

Changes become effective immediately upon publication on the website.

Continued use of the website after modifications constitutes acceptance of the revised Terms.

16. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and construed in accordance with the laws of India.

Any dispute, claim, or legal proceeding arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts located in Rajasthan, India.

17. Severability

If any provision of these Terms & Conditions is determined to be unlawful, invalid, or unenforceable, the remaining provisions shall continue to remain valid and enforceable.

18. Contact Information

For questions regarding these Terms & Conditions, orders, products, or policies, please contact us:

ALATERRE HOME FURNITURE

Website: www.alaterrehomefurniture.com

Email: support@alaterrehomefurniture.com

Phone: +91 96365 29093

Business Hours: Monday to Saturday, 10:00 AM – 6:00 PM IST

We are committed to providing prompt assistance and resolving customer concerns efficiently.